Digital Transformation

Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance. Also, digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.

A true digital transformation includes a thorough shift and fundamental change in how an organistaion has done business. This business transformation takes full advantage of innovation and embraces modern technology that has a profound impact across the company through the evolution of business activities, processes, capabilities and standards. Wilbertz Group have invested in technology that serves employees and consumers alike. One innovation leads to another; new technology leads to process improvements which lead to better products and services. Customers will demand even more improvements because they’ve grown accustomed to certain experiences in their daily lives.

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What drives digital transformation

An important element of digital transformation is, of course, technology. But often, it’s more about shedding outdated processes and legacy technology than it is about adopting new technology  ( To evolve with the rapid pace of digital change today, Wilbertz Group is aiming to increase efficiency with technology wherever possible. In short, that means we are adopting agile principles across our business.

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Digital transformation

Keeping pace in a digital world

Once, digital disruption loomed as an extinction-level event. Today, it’s an ongoing process. Constant innovation is the only way to outthink competitors and outpace change. 

The challenge: building a digitally enabled business is tough. Siloed teams, talent shortages, data quality issues, and outdated processes stand in the way of transformation. While you’re battling these problems, you can’t take your eye off the operations that are bringing in revenue now. When you’re on a digital transformation journey, Wilbertz Group can serve as a guide and a fresh pair of eyes. With intellectual firepower, deep curiosity, and a unique perspective on emerging technologies, we’re here to draw up a roadmap for your digital future.


Our Digital Transformation process

In a digital transformation project, you can’t plan the solution until you define the problem. While every engagement is different, we draw on a toolkit that has successfully driven previous change initiatives

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Digital Audit

Mapping the landscape

We start with a diagnosis of the current situation, taking a close look at the business landscape. We take a discipline-by-discipline approach, with multiple expert teams weighing in. An audit can show you what’s standard practice and what’s best in class, identifying emerging competitors, new tactics, and changing audience behaviors. More importantly, audits can help you spot risks and opportunities – giving you a head start in preparing for what’s next.

Innovation Workshop

Putting our heads together

An innovation workshop brings together our team and yours in a structured process with open-minded facilitation. The goal is to frame a business problem and then generate ideas to solve it. By calling on a diversity of expertise and thinking styles, and exploring ideas fearlessly, we can generate new possibilities and refine our strongest ideas. We prioritize ideas according to value to the organization and readiness to complete, evolving high-value, high-readiness projects further with a tool such as a Business Model Canvas.

Minimum Lovable Product

Turning ideas into action

Change initiatives can generate many ideas but few outcomes. Fortunately, Wilbertz Group is an implementation partner as well as an ideas partner. Once we have high-priority ideas, we start defining a minimum lovable product, the version of your idea that delivers the most customer happiness with the least possible initial effort and expense. We determine what the MLP would look like and what it would take to build. Once we understand that, we’re into project management: cost estimates, dependencies, and budgets and resourcing, and we’re ready to start making it happen.

Digital transformation plays a key role in:

Our digital transformation strategy aims to create the capabilities of fully leveraging the possibilities and opportunities of new technologies and their impact faster, better and in more innovative way in the future.

  • Customer experience: Clients today have more choices than ever. At Wilbertz Group, we are not only interested on delivering innovative services but we offer meaningful interactions and experiences that delight our clients and foster brand loyalty. There are many companies that offer digital marketing services these but you can choose us because our company’s digital transformation provides easy-to-use apps, good customer service and fast delivery.
  • Employee experience: This isn’t just about providing your workforce with the latest apps and devices, it’s about creating a simple, modern, more fulfilling experience for your most valuable asset: your employees. We have a more engaged, productive workforce, which translates experience of our clients. This have been a success only because we invest our employees’ experience. Digital transformation have helped us provide not only the tools people need but also instant access to everything they need from anywhere
  • Process optimization: An organization’s ability to deliver great employee and customer experiences hinges on its ability to seamlessly operate on the backend. Streamlined workflows, digital processes, and automated tasks are all ways organizations can create efficiencies.
  • Product digitization: We use technology to enhance our services for example the use of smart connected devices. Digital transformation not only helps our company on the cutting edge of technology, but also creates an agile infrastructure necessary to constantly innovate and adapt to rapid change and customers demands.

Reach out to us

We love to listen and we are eagerly waiting to talk to you regarding your project. Get in touch with us if you have any queries and we will get back to you as soon as possible.


021 300 1830

Head Office

Cape Town, South Africa

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